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STATEMENT OF CLIENT'S RIGHTS
1. YOU ARE ENTITLED TO be treated with courtesy
and consideration at all times by your lawyer and
the other lawyers and personnel in your lawyer's
office.
2. YOU ARE ENTITLED TO an attorney capable
of handling your legal matter competently and diligently,
in accordance with the highest standards of the
profession. If you are not satisfied with how your
matter is being handled, you have the right to withdraw
from the attorney-client relationship at any time
(court approval may be required in some matters
and your attorney may have a claim against you for
the value of services rendered to you up to
the point of discharge).
3. YOU ARE ENTITLED TO your lawyer's independent
professional judgment and undivided loyalty uncompromised
by conflicts of interest.
4. YOU ARE ENTITLED TO be charged a reasonable
fee and to have your lawyer explain at the outset
how the fee will be computed and the manner and
frequency of billing. You are entitled to request
and receive a written itemized bill from your attorney
at reasonable intervals. You may refuse to enter
into any fee agreement that you find unsatisfactory.
In the event of a dispute, you may have the right
to seek arbitration; your attorney will provide
you with the necessary information regarding arbitration
in the event of a fee dispute, or upon request.
5. YOU ARE ENTITLED TO have your questions
and concerns addressed in a prompt manner and have
your phone calls returned promptly.
6. YOU ARE ENTITLED TO be kept informed
as to the status of your matter and to request and
receive copies of papers. You are entitled to sufficient
information to allow you to participate meaningfully
in the development of your matter.
7. YOU ARE ENTITLED TO have your legitimate
objectives respected by your attorney, including
whether or not to settle your matter (court approval
of a settlement is required in some matters).
8. YOU HAVE THE RIGHT TO privacy in your
dealings with your lawyer and to have your secrets
and confidences preserved to the extent permitted
by law.
9. YOU ARE ENTITLED TO have your attorney
conduct himself or herself ethically in accordance
with the Code of Professional Responsibility.
10. YOU MAY NOT BE refused representation
on the basis of race, creed, color, religion, sex,
sexual orientation, age, national origin or disability.
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